Terms & Conditions
Terms & Conditions of Trade
These terms are provided as a general guide and may be updated from time to time.
These Terms & Conditions apply to quotes, orders, account applications and supply of goods by WorkSite Essentials.
These terms are provided as a general guide and may be updated from time to time.
1. Quotes and Pricing
All quotes are provided based on the information available at the time of quoting. Pricing may vary depending on supplier availability, quantity, freight charges, custom branding requirements and product changes.
2. Orders
Orders are processed after confirmation by the customer. Custom, branded or special-order items may require approval before processing and may not be cancelled once production or supplier ordering has commenced.
3. Payment
Payment terms will be confirmed at the time of quoting or account approval. Prepaid orders may require payment before goods are ordered or dispatched. Credit account approval is at the discretion of WorkSite Essentials.
4. Credit Accounts
Credit account applications are subject to review and approval. WorkSite Essentials may request additional information before approving an account or credit limit.
5. Delivery
Delivery times are estimates only and may vary depending on supplier stock, courier availability, custom branding, and delivery location. WorkSite Essentials will communicate expected delivery timeframes where possible.
6. Product Availability
Products, brands, colours, sizes and specifications are subject to supplier availability. If an item is unavailable, WorkSite Essentials may offer a suitable alternative for customer approval.
7. Custom Branding
Logo printing, embroidery, heat press and other custom branding work must be approved by the customer before production. Custom-branded items may not be returnable unless faulty or incorrectly supplied.
8. Returns
Returns are assessed case by case. Goods must generally be unused, in original condition and returned within a reasonable timeframe. Custom, branded or special-order items may not be accepted for return unless faulty.
9. Customer Information
Information submitted through account applications, quote forms or email enquiries is used to process customer requests, quotes, orders and account reviews.
10. Review and Approval
Submitting an account application does not guarantee approval. WorkSite Essentials may approve, decline or request further details for any account application.
11. Contact
For questions about these Terms & Conditions, please contact:
sales@worksiteessentials.com.au